Delivery & Production Time
After order confirmation and artwork approval, please allow up to 28 days for production and delivery. Production times are approximate only. For smooth processing of your order, please contact us for confirmation of lead time before order confirmation. Lead times may vary depending on quantity, seasons,availability of raw material and components that are outside of our control. We will notify you in the first instance.
Repeat orders are done within 14 days.
Normal Delivery Time
Orders are despatched by Aust Post E - Parcel System.
The majority of orders are delivered by Aust Post within 5 working days for Eastern states & 7-10 working days. A postal card will be left if nobody’s home to accept delivery. If delivery of your order is taking longer than outlined above, you should check with your local Post Office and ask for your E - Lads parcel prior to contacting us.
Although Australia Post has proven itself to be most reliable over the years, sometimes delays do occur.
If you require the delivery of your goods urgently, we offer an express post service for certain items. Please call 0428331490 or email us for more details
Deliveries over 5 Kilos:
Boxes are dispatched using special couriers; we offer same day delivery or next day delivery. Price is calculated on the weight of boxes and items.
We offer direct courier service or fast express same day service to urgent deliveries at extra cost. (To check if your region is included in urgent deliveries please call 0428331490
Very Urgent Deliveries:
We offer extra special delivery service to our customers for a very urgent delivery at extra cost (To check if your region is included in very urgent deliveries please call 0428331490
International Delivery :
Our freight courier is ECI (Express Courier International) or DHL Express. Your parcel may transfer to other carriers depending on destination of order. Please supply Fax/ Phone No. to help speed up delivery of your order. (send an email to us for a quote on delivery)